Our Commitment:
Thank you for choosing Shree Online! We are always here to serve you to ensure your complete satisfaction. If you encounter any issues with your product or are not satisfied, please do not hesitate to contact us.
Eligibility:
Claims for damaged or unused items must be made within 3 days of receiving the product. Items must be in their original condition and packaging to be eligible for return.
Refund Process:
After receiving the returned products from you, we will send you an email to confirm receipt. We will review the products and inform you of our approval or denial of the return within 7 days. If approved, the refund will be processed, and a confirmation will be sent to you.
Exceptions:
In certain cases, we may approve a refund without requiring the return of the product. This will be determined based on the evaluation of the case.
Shipping Costs:
You will be responsible for the shipping costs for returning the product. Shipping costs are non-refundable.
Contact Us:
If you have any questions or need assistance regarding our returns and refunds policy, please do not hesitate to contact us. We are here to help you and make your experience with us satisfactory.